Framed Art Pictures Retail
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Paying for your purchase
We accept Visa, Mastercard, Discover, Checks, Money Orders, and Paypal. If you are sending a check or money order, please make it payable to..
Summer Snow
404 Wilmont Drive, Suite C
Waukesha WI 53189.
If sending a personal check, there will be a 10 day hold on all personal checks. If you do not want to hold up your order please send a money order or cashiers check.
If you are paying via paypal and have any questions please contact us at info@SummerSnowArt.com
Adding to your order
If you need to change an order or add to an order you can do this by contacting us. Please contact us asap so we are able to change the order before it is shipped.
Shipping for Continental US
Shipping & Handling Standard Delivery
Shipping costs are 9.95 for the first item and $2.00 each additional item for shipping in the continential US. Orders are processed once credit card authorization and verification have been obtained. Orders will ship via standard delivery typically within 4-7 days Some exceptions may apply and you will be emailed if a backorder occurs.
Shipping for Canada, Hawaii, Alaska and Puerto Rico
Shipping to Canada, Hawaii, Alaska the U.S. Territories of Puerto Rico, American Samoa, the Mariana Islands, Guam, and the U.S. Virgin Islands
$14.00 for the first picture and $2.00 each additional picture. Shipping will be via USPS priority mail and will arrive within 2 weeks.
Shipping Carriers
We determine the most efficient shipping carrier for your order. The carriers we use are the U.S. Postal Service (USPS), United Parcel Service (UPS), and FedEx.
Return Policy
We do accept returns. If you want credit applied to your credit card or a refund in the form of a check, the amount will be the purchase price of the item less a 15% restocking fee. Shipping charges are not refunded. There is no restocking fee on exchanges and a credit will be “on account” for you to use on your replacement order. The original item should be returned to us, postage paid by the customer. No refunds or exchanges can be honored until the merchandise has been returned to us. Please remember our product is handmade and made to order after your order is placed.
Insurance
We self insure all of our packages, so there is no need for insurance.
Shipment Status
To determine the status of your order, simply log-in to your account and you can easily view all of your orders and their status.
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